Refugia Chiloé
Senderos Soul
Sipping one of Refugia Chiloe’s signature pisco sours (curated with local herbs and honey), I am mesmerised by the frequent flocks of birds gliding over the bay in front of us. This area boasts a huge array of shorebirds, making it a veritable twitchers paradise, even for an amateur like myself. The panoramic views offered from any corner of the open bar, restaurant and lounge takes the attention outside to nature and all that there is to be discovered, allowing your mind to wander about which experience you will be taking the next day whether it’s on the rich blue waters of the sea, or in the lush green hills which are so characteristic of this area. Refugia Chiloe is dedicated to immersion in nature, and it's difficult to imagine how to fit in all their experiences into my 3 night stay - but I'm lightly encouraged to try out the 'nature bathing' for some reflection as well as the more high octane mountain bike tours. There's something for everyone!
- Nicola, Senderos
Key Facts
No. of rooms: 24
Category of rooms:
Rilan: Double or twin room overlooking the inland sea and ensuite bathroom with a shower and Jacuzzi tub.
Pullao: Double or twin room overlooking the Pallao Wetlands and ensuite bathroom with a shower and standalone tub. These rooms can interconnect.
Suite: Split-level double or twin room overlooking the inland sea and Pallao Wetlands, ensuite bathroom with a shower and stand alone tub, and seating area.
Facilities and Amenities: Gastronomic restaurant and bar, Spa (indoor heated pool and outdoor infinity pool, sauna, steam room, private treatment/massage rooms); bikes to use
Internet: Free WiFi
Excursion detail: 2HD or 1FD, no minimum, max 8 (in practice 4-6)
Dates of operation: 3rd Oct. 2025 – 3rd May 2026
Rates from:
Full Experience (all-inclusive) Rilán Room: Low season (3 Oct – 15 Dec 2025 & 16 Feb – 3 May 2026) US$ 827, High Season (15 Dec 2025 – 15 Feb 2026) US$1,038 per person per night (dbl room)
‘Stay and Dine’: Rilán Room, Low Season: US$ 522, High Season US$ 656 per person per night (dbl room)
Bed and Breakfast: Rilan Room, Low Season: US$ 257, High Season US$ 367 per person per night (dbl room)
For full rates see link in the Gallery and Resources box below.
Rates include: Full Experience (transfers, meals, open bar with premium and other drinks, daily excursions in a small group, use of pools and spa; 1 massage or treatment per person), shared transfers to / from Castro or Puerto Montt airports.
Stay and Dine: Full board, ‘house bar’ with house wines, spirits and other drinks, use of spa and facilities. Transfers are not included and excursions can be booked locally.
Shared transfers at scheduled times to and Puerto Montt airport included with all inclusive stays of 4 or more nights. Please review transfer times before buying your flight tickets. Private transfers and excursions are available on request for an extra charge. Bed & Breakfast rates include use of spa facilities including indoor and outdoor pools, saunas and steam rooms, jacuzzis.
Minimum age: none. Children under 5 at time of check-in are free of charge. Children (6-12) rates and Teen (13-17) rates separate please enquire.
Minimum stay: no min night stay.
Senderos recommends: 3+ nights take advantage of the incredible excursions on offer and just being in this awesome natural setting.
Affiliations: Traveller Made, Virtuoso, Safe Travels
Awards:
Conde Nast Traveller Readers’ Choice Awards 2016, 2017, 2019, 2020
World Travel Awards 2019 – winner, South America’s Leading Design Hotel
Tatler Spa Awards nomination 2019
Prix Versailles architecture award 2018
PURE Award for Mindful Design 2018
Conde Nast Traveller Gold List 2017
Conde Nast Traveller Readers’ Choice Awards 2016, 207, 2019, 2020
Sustainability
- Designed and built using innovative construction methods to make the most of natural resources for natural heating and ventilation; light and heat from the sun are absorbed through thermopanel windows and renewable biomass energy heats the hotel.
- A strong link with the neighbouring community, many of whom work at the hotel. Guests are gifted a pair of slippers hand-knitted by local women, and the hotel supplements the regional organic harvest with produce from their own orchards.
- Chiloe is world-renowned for its ancient agricultural practices and native plants. The lodge helps maintain these traditions within their 20 hectares of land, planting native herbs, fruit and vegetables to serve in the restaurant.
- Promotes the sustainable management of Pullao wetlands and their rare shorebirds, helping to preserve the island’s biodiversity.
- More information on Refugia Chiloe’s commitment to sustainability in this webpage.
Need to know:
- A 3-hour drive and boat transfer from Puerto Montt airport, which receives daily flights from Santiago and other destinations. The remoteness is a huge part of the appeal
- Castro airport now also receives daily flights from Santiago – only 30 minutes from the hotel.
- Wonderful guided excursions by boat, vehicle or on horseback will help guests get under the skin of Chiloe and its people, still deeply rooted in timeless traditions and a mythical culture
- In addition to the published activities, there are many more available including different kayak and SUP routes in Chiloé, depending on guests’ interests and activity levels, or if they’re return visitors
- Or walk, hike, or bike independently and at your own pace along a variety of routes
- The lovely spa has 2 heated pools, sauna, steam room and signature treatments
Perfect for:
Those who want to experience rich Chilote culture, immersion in nature, lush landscapes and marine wildlife as well as really get under the skin of this fascinating region.
Getting there
Refugia Chiloe is on the main island of the Chiloe archipelago, surrounded by the fjords of Northern Patagonia. The closest commercial center is Dalcahue, which is a 20-minute drive from the hotel.
By Road
3 ½ hours drive from Puerto Montt airport, or 4 hours from Puerto Varas. With a short 20 minute ferry journey across to the island.
By Air
Nearest airport: Mocopulli Airport, Castro. (daily flights from Santiago). Alternatively Puerto Montt (3 hour road transfer with short ferry ride) - daily flights from Santiago and from and to other Chilean destinations.
Gallery & Resources
Follow this link to Senderos Resources for access to
- Images, our selection
- Fact sheets
- Presentations
- Rack rates
- Excursion lists
- And other useful information.
Please find a link to Refugia Chiloe’s own images and videos here.
Weather
The weather here is temperamental: hot sunshine one day, wind and rain the next. Rain can fall year-round; the wettest months are May to August when the hotel is closed.
High Season is Nov-March, when temperatures range between 11-21 degrees C.
Mid Season is Sept-Oct and Jan-April, when temperatures range between 7-19 degrees C.